The New York Times and Washington Post bestseller that changed the way millions communicate
??[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time. ?
??from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People
??The quality of your life comes out of the quality of your dialogues and conversations. Here ??s how to instantly uplift your crucial conversations. ?
??Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®
The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: