This book teaches helping professionals the skills and procedures they need to know to handle crises. Gilliland and James present a six-step model that gives students and practitioners a systematic way of dealing with people in crisis: Defining the Problem; Ensuring Client Safety; Providing Support;...
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Details
Book binding :Hardback
Preservation state :3. Good
Publication Date :30/09/2026
Year of edition :0
Authors :Burl E. Gilliland Richard K. James
Number of pages :650
This book teaches helping professionals the skills and procedures they need to know to handle crises. Gilliland and James present a six-step model that gives students and practitioners a systematic way of dealing with people in crisis: Defining the Problem; Ensuring Client Safety; Providing Support; Examining Alternatives; Making Plans; and Obtaining Commitment. Upon this model the authors then build specific strategies for handling a myriad of different crisis situations - in many cases providing the dialogue the nurse, minister, police officer, counselor, or other practitioner might have with the person in crisis.
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